Frequently Asked Questions
About GoWithGuide
Why should I choose GoWithGuide over other tour operators?
How do I contact GoWithGuide?
When did GoWithGuide start providing services?
Where is the headquarters?
I am a guide, how do I register on GoWithGuide?
Tours
Can I customize any of the tours published?
Can I start and end my tour in different places?
None of the tours published meet my needs. What should I do?
Can I make changes to the tour itinerary?
Do you have guides/tours available in multiple countries and cities?
Are tours priced per person or per group?
How do I view tour prices in another currency?
Do you provide car rentals?
Does the tour include meals, transportation fees, tickets to sightseeing spots etc?
Is it possible to bring an extra person?
Do you provide insurance?
Tour Guides
How can I trust the guides and what is offered?
Do I need to tip my guide after a tour?
What languages do GoWithGuide tour guides speak?
How do I find a guide in my language?
A guide that I am interested does not have the tour I want, what do I do?
How do I get my guide’s phone number for immediate contact?
How do I see reviews of a specific tour?
Bookings
Can I book without creating an account on GoWithGuide?
What’s next after I book a tour?
After making my booking, how long will I have to wait for the confirmation?
What will happen after my booking is confirmed?
Is it possible to amend my booking after payment?
Where do I find my bookings?
What is GoWithGuide cancellation policy?
Messaging
Can I message a guide before purchasing a tour?
Can I message more than one guide/car supplier?
My guide has not responded to me yet, what do I do?
Do I need to pay the guide/ supplier before contacting them?
How can I book a tour after messaging the guide?
Payments & Cancellations
What methods of payment do you accept?
Payment failed, what should I do?
What will happen if I can’t make it to the tour and need to cancel? How do I cancel?
What is GoWithGuide’s cancellation policy?
Can I pay a deposit only?
I'd like to book a private tour with other participants from the cruise. Is it possible to split the payment with them?
Car Suppliers
Are all car tours customizable?
What is the category Car Tour (Driver Only)?
What is the category Car Tour (Driver & Guide)?
What is the category Car Tour (Driving Guide)?
What do I do if I want to hire a guide and a car supplier?
Is it possible to hire a car supplier for a car tour only without a guide?
I have my own itinerary, but I just want to hire a car and a driver. Is this possible?